ï»?!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> Charland Technology Case Studies. How we help businesses with technology in New England.
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Case Studies...How We've Helped!


Case Study: Options Direct, Inc


The Problem

Client needed improved security for upcoming PCI audit; Secure Remote access; planning for future growth; Low-Maintenance Backups; Web Content Filtering; Help with e-mail SPAM.


The Solution

  • Windows Small Business Server 2003 R2

  • Sonicwall tz100 Firewall

  • Quickbooks Enterprise Solutions

  • Intronis eSureIT Automated Backup

  • Reflexion networks Anti-SPAM

  • Sunbelt VIPRE Antivirus/antispyware

  • Quarterly business tech reviews


The Process

We went through a "top to bottom" business technology review with the owners of Options Direct. This mid-sized reseller of electronics, computer parts, and networking gear was running their critical business software on a desktop-grade PC.


During our evaluation we identified several common weaknesses in the organization's disaster plan, security policies, insecure wireless networking and unreliable remote access.


Charland Technology specified and installed a Windows SBS2003 R2 network, including a durable HP Proliant DL365 server, new networking gear, and secure wireless solution.

We also implemented a SonicWall tz100 Unified Threat Management Firewall, including secure wireless networking, Web Content Filtering, and advanced Network Intrusion Detection systems.

We send critical data off-site each day using Intronis eSureIT online backup system.



The End Result

  • The new network and server have improved reliability and network performance noticeably.

  • In 2008 the company hired a full-time remote employee who was able to access all required resources.

  • All remote access is secured and audited.

  • SPAM e-mail has decreased by 94%.

  • Backups are regularly verified and tested.

  • PCI compliance audit passed.

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